these Terms and Conditions; and
In the event of an inconsistency between the documents listed above, precedence is given to terms contained in the document which is listed first.
1.2. In these Terms and Conditions:
“we”, “us”, “our” or ”Nutricia” refers to Nutricia Limited 076 246 752 (including our employees and agents) and our affiliates and related entities (including their employees and agents);
“you” or “your” refers to anybody accessing this Site.
This Site is intended for use in New Zealand only.
2.1. This Site is intended for the use of New Zealand residents only and is governed by and complies with the laws and regulations of New Zealand.
2.3. If you are visiting this Site from outside New Zealand, we make no representations as to the compliance of our Site with the laws of other jurisdictions.
Use of the Site
3.1. You must not use this Site or any of our services:
for any reason or purpose which is unlawful, defamatory, harassing, harmful, abusive, invasive of another’s privacy or otherwise objectionable;
in a manner which would harm or disrupt this Site or any of our services, or others’ enjoyment of them;
to transmit viruses or other things which could damage or disrupt computers or telecommunications equipment;
to offend others or harm our business; or
to engage in any commercial activity of any form.
Content on this Site
4.1. While we attempt to ensure information is accurate and current, the information is not reviewed by medical experts and it may not be appropriate for you and your circumstances. The content on this site should not be substituted for individual medical advice. You should not use the information contained on this Site to diagnose a health or medical condition or problem, or alter, commence or delay any medical treatment. You should always check with your healthcare professional before relying on any information posted on this site.
5.1. The content on this Site may include links to other websites that are not operated by us. We are not responsible for those websites and their content. We do not endorse any linked websites or the products or services that are provided at those sites. The content on the linked websites may change over time. You should check the terms and policies of the linked websites.
5.2. We invite you to share hyperlinks to our website amongst your friends and contacts for non-commercial purposes (including via other social networking platforms and personal blogs you use). Hyperlinking to this Site is not otherwise permitted without our prior written permission. If we request you to do so, you will remove any hyperlinks you have created to this Site.
Removal of Content
6.1. We reserve the right to move, alter or delete the Site, or content on the Site, at any time and for any reason.
6.2. If you are unhappy with our service or would like to make a complaint about any content Nutricia puts on this Site, please email us through the Contact Us page.
7.1. The copyright in the contents of this Site belongs to us or our licensors. The copying, redistribution, re-posting, publication, adaptation or alteration of any part of this Site for any public or commercial purposes without our prior written prior permission is prohibited.
7.2. You may use content on this Site for your own personal, non-commercial use, provided all copyright and other proprietary notices are kept intact.
7.3. The trademarks, logos, characters and service marks (collectively the “trademarks”) displayed on the Site are our registered or unregistered trademarks. Nothing contained in this Site should be construed as granting any licence or right in and to the trademarks without our express written permission. Your use of the Trademarks and contents of the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are advised that we will aggressively enforce our intellectual property rights in the Site and its contents to the fullest extent of the law, including seeking criminal sanctions.
7.4. Images of people or places displayed on the Site are either our property or third-party property used under licence. The use of these images by you is prohibited unless specifically permitted by these Terms and Conditions or by specific permission elsewhere on the Site. Unauthorised use of images may violate copyright, trademark, privacy and/or publicity laws as well as communications regulations and statutes.
7.5. If you feel Nutricia has infringed your copyright, please email us through the Contact Us page.
8.1. This Site offers you the option of viewing information about some of Nutricia’s products. If you choose to view this information, you are accepting that we are supplying this information at your individual request for information and education purposes.
8.2. Product names, descriptions and labels on this website are of New Zealand application. You should be aware that some products and brands described on our Site may not be available outside New Zealand or may be available under different names and in different strengths outside New Zealand. You should seek further local information in your relevant jurisdiction before purchasing any products described on this site from outside of New Zealand.
Limitations of Liability
in the case of goods: the replacement of the goods or the supply of equivalent goods; the repair of such goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired; and
in the case of services: the supply of the services again; or the payment of the cost of having services supplied again.
the misleading or deceptive conduct under the Consumer Guarantees Act 1993;
subject to clause 9.3, our liability under a Non-Excludable Provision;
compensatory damages awarded by a court for breaches of:
the Privacy Act 2020;
the Unsolicited Electronic Messages Act 2007;
anti-discrimination legislation; and
any other claim for which we cannot (by law) exclude or limit our liability.
9.7. A party’s liability to the other party is reduced to the extent that the other party’s acts or omissions, or those of a third party, contribute to or cause any such liability.
9.8. While we take steps to keep this site free from viruses and other harmful code, we cannot ensure that this is the case. You must therefore use up-to-date security software at all times to protect your computer from such viruses and other harmful code.
9.9. While we use reasonable commercial efforts to make the Site available, we do not represent or warrant that this Site will be accessible or available on a timely basis, or that access will be uninterrupted or error free.