How To Order

To order low protein food products, click here to visit the Nutricia Store. For prescription products, see below.

How to order prescription products through Nutricia at Home Pharmacy

With Nutricia at Home, your prescription products are delivered directly to your door, meaning reliable product supply and no bulky pharmacy pick-ups.

Our dedicated team manage the scheduled delivery service to make sure you have a regular supply of your prescribed product(s).

Three easy steps to receive your products

Obtain a Script

Obtain a doctor's prescription for your Nutricia product(s).

One-off registration

Send your original prescription to us along with a Nutricia at Home Pharmacy Registration Form.

Click here to see how to register.


Our pharmacy team will contact you to arrange pick-up of your original prescription, and to set up a delivery time to your home, or another nominated address.

We’ll remind you when you need a new script
We’ll send you a script reminder when your last repeat has been dispensed, so you know when to return to your doctor for a new script. No need to fill out the registration form again – just mail us your new script in the reply-paid envelope we provide.

The applicable prescription charges for dispensing PBS products still apply to the Nutricia at Home Pharmacy service. These are the same as if you were filling your prescription at your local pharmacy. All prescription charges are paid to the Nutricia at Home Pharmacist

There are 3 ways to register:

On our Nutricia at Home website

Fill out the online registration form, attach a scanned copy of your prescription, and click ‘submit’

By e-mail

Download an electronic copy of our registration form

Email the completed form along with a scanned copy of your prescription to

Contact our team for help

Call us on 1800 884 367, or email us at and ask for help with registering.

We will send you a copy of the registration form in the post or by email.

Then, simply mail your completed registration form and original prescription to the Nutricia at Home Pharmacy at: Nutricia Pharmacy c/o Gavin Starr Pharmacist Advice 36 Burns Bay Road, Lane Cove NSW 2066.

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